Cloud Backup Solutions
Northern Beaches
Data loss can be catastrophic, especially for local businesses without a dedicated IT department. At Marvel IT we help businesses across the Northern Beaches put in secure, automatic and reliable cloud backup that keeps your data protected and easy to recover. You can sleep easy knowing your business is safe.
Your business data, safely in three places at once.
Sources on your devices and in Microsoft 365 are encrypted, parcelled up and sent to a compliant Australian data centre, around the clock, while your team gets on with their work.
Secure, automatic and reliable backups, run in the background.
Whether you’re a physiotherapist in Freshwater, a retail store in Warriewood, or a builder in Belrose, your critical data, emails, documents, databases, needs to be backed up regularly and stored securely. We set up cloud backup systems that run in the background without interrupting your workflow, encrypting your data and storing it in compliant Australian data centres. And we make sure the whole thing is set up properly the first time, so it just works.
Microsoft 365 backup
Outlook, OneDrive, Teams and SharePoint. Microsoft keeps your service running, but they don’t keep a long-term backup of your data, which is something that catches a lot of businesses out. We run a separate backup of your entire Microsoft 365 tenancy, so if an email or file goes missing, even months later, we can get it back for you.
See our Microsoft 365 supportWorkstations & servers
Laptops, desktops, your server in the back room, your file shares. We back up the lot, financial files, operational data, line-of-business apps and the bits and pieces nobody thinks about until they’re gone. And we encrypt everything before it leaves your office, so the data is protected end-to-end.
See our disaster recoveryDaily reporting & test restores
A backup is only useful if it actually restores when you need it. We get daily reports on every backup job that runs, fix anything that’s failed before you hear about it, and perform regular test restores to confirm your backups work. On the day something goes wrong, we already know your backups are good.
See our Care PacksBackups feel boring, right up until the day they’re the most important thing you own.
Hardware fails. People click the wrong link. Laptops get left in cafes. Ransomware happens, even to small businesses on the Northern Beaches. And Microsoft 365 itself doesn’t keep a long-term backup of your emails and files, which is something most business owners only find out when they go looking for something that’s gone. A proper backup covers all of it.
Microsoft 365 isn’t a backup
Microsoft keeps your service running and they replicate your data across data centres, but they don’t keep a long-term backup. Once a deleted email is gone from the recycle bin, it’s gone. A separate backup of your tenancy fills that gap entirely.
Restore in hours, not days
The difference between a good backup and a bad one isn’t how cheap it is, it’s how fast you can be back up and running on the day something goes wrong. We design backups so a restore is a phone call, not a multi-day project.
An honest look at what you’ve got
The first conversation costs you nothing. We’ll review what’s currently being backed up (if anything), what isn’t, and where the gaps are. Even if you don’t move forward with us, you’ll know exactly where you stand.
From "we should probably back this up" to "set and forget" in six steps.
We keep the process simple. We audit what’s currently happening, design a backup plan that covers everything that matters, set it up properly the first time, and then monitor it for you so you never have to think about it again. No lock-in contracts and you can move month-to-month with us.
Audit
We have a proper look at what’s currently being backed up, what isn’t, and where the gaps are. Microsoft 365, your servers, your workstations, your line-of-business apps, the whole picture. Most of the time, there’s at least one thing that’s not covered.
Plan
We design a backup plan tailored to your business, what gets backed up, how often, how long it’s kept, and how quickly we can restore it. All in plain English, with no mumbo jumbo talk, so you know exactly what you’re getting.
Set up
We install and configure the backup agents on your devices, connect your Microsoft 365 tenancy, and get the first full backup running. We test it end-to-end before we sign off, we don’t hand you something we haven’t proven works.
Encrypt & store
Your data is encrypted on your devices before it leaves your office, encrypted again in transit, and stored encrypted in an Australian data centre. It stays in Australia, sovereign, compliant, and never sent offshore.
Monitor
Every backup job sends a daily report, and we watch them. If something fails, a laptop offline, an agent broken, a file too large, we know about it that morning and we sort it out. You don’t have to log into anything or check anything.
Test restores
Every quarter we pull data back out of your backups and confirm it restores properly. Because backups are only useful if they actually restore. On the day you need a real restore, we already know our way around your data.
Local backup support for Northern Beaches businesses.
Whether you’re a physiotherapist in Freshwater, a retail store in Warriewood, a builder in Belrose, a cafe in Manly, an accountant in Brookvale or a creative studio in Avalon, the data you depend on doesn’t really care what industry you’re in, if it’s gone, it’s gone. We tailor our backup solutions to the size and shape of your business, and we’ve been doing it for local businesses since 2008.
Solo operators & small teams
If it’s just you, or you and a handful of staff, a properly configured Microsoft 365 backup plus your laptops is usually all you need. Sensibly priced and running in the background.
Growing businesses
10 to 50 users, a server or two, line-of-business apps. We design a layered backup plan that covers it all, with daily reporting and quarterly test restores included.
Backups + Care Pack
Pair your backup with one of our flat-rate Care Packs and we look after the whole stack, Microsoft 365, devices, security and backups, for a predictable monthly fee. No bill shock.
Cloud backup questions, answered.
A few things Northern Beaches business owners usually check before they get in touch about cloud backup. Don’t see yours? Send it through, we’ll come back with a clear answer.
Doesn’t Microsoft 365 already back up my emails and files?
Not really, and this is one of the biggest misconceptions we come across. Microsoft keeps your service running and replicates your data across their own data centres, but they don’t keep a long-term backup. Once an item is gone from the recycle bin, that’s the end of it. A proper third-party backup of your Microsoft 365 tenancy fills that gap, so if you need to restore a deleted email or file months later, we can.
Where is the backup data actually stored?
In compliant Australian data centres, typically in Sydney. Your data stays sovereign, it doesn’t get sent offshore. It’s encrypted before it leaves your office, encrypted in transit, and encrypted at rest in the data centre. Only you and Marvel IT can decrypt it.
How long does it take to restore something?
For a single email, file or folder, usually within minutes of you asking. For a full mailbox or a full server, it depends on size, but we plan and size each backup so a worst-case restore is hours rather than days. And we know the layout of your data because we tested it last quarter, so we’re not learning your environment on the day it matters.
Do you test the backups, or is that on us?
We test them, every quarter, as part of the service. A backup that’s never been tested isn’t really a backup, it’s a hopeful guess. We perform real restores into a sandbox, confirm the data comes back clean, and send you a short report. On the day something goes wrong, we already know your backups are good.
Are there lock-in contracts?
No lock-in contracts. You can run our backups month-to-month, and if for any reason you decide to move on, your data is yours, we’ll help you migrate it cleanly. We’d rather keep you because the service is good, not because the paperwork makes it hard to leave.
Everything your backup needs to cover, in one place.
Six pieces that decide whether your backups will save you on the day, or just look like they would have. Pick whichever one applies to your business and have a read.
Microsoft 365 backup
A complete backup of your Microsoft 365 tenancy, Outlook mailboxes, OneDrive files, Teams chats and SharePoint sites, running every day, retained for as long as you need it. And individual items are easy to restore directly without affecting the rest of the mailbox or site, so a lost email doesn’t become a half-day project.
See our Microsoft 365 supportWorkstations & servers
Laptops, desktops and on-premise servers all backed up to the same Australian data centre. We handle the bits most backup tools miss, user profiles, line-of-business app data, financial files, operational documents and the random share drive that everyone forgets exists until the day they need it.
See our disaster recoveryEncryption & Australian data sovereignty
Your data is encrypted on the device with AES-256 before it leaves your office, encrypted in transit, and encrypted at rest in a compliant Australian data centre. And your data never leaves Australia, sovereignty matters for compliance, for trust, and for the customers your business serves.
See our cybersecurity serviceDaily reporting & alerts
Every backup job produces a daily report. We monitor those reports for you, if a job fails, we know about it that morning, we investigate, and we sort it out before it becomes a problem. You don’t have to log into anything, you don’t have to check anything. We watch, not you.
See our Care PacksQuarterly test restores
Every quarter we pull data back out of your backups and confirm it restores properly into a sandbox. Because backups are only useful if they actually restore. On the day you need a real restore, we already know the data is good and we already know our way around your environment, saving precious time when it matters most.
Ask about a backup reviewRestore-day support
When something goes wrong, a deleted file, a wiped laptop, a ransomware event, a flooded server cupboard, you ring us. We don’t make you self-serve a restore portal at the worst moment of your week. We do the restore, we keep you updated, and we get your business back to work as quickly as we can.
Talk to us about backupsThe rest of what we do.
Backups sit at the bottom of a healthy IT stack, they’re what catches you when everything else fails. The pieces above them matter too. Most of our backup customers end up using one or two of the services below, but you’re never obliged to.
Cloud-to-cloud backup for Northern Beaches businesses
Cloud to cloud backups are a key part of our security posture that we roll out for all clients on service agreements. The data from Microsoft or Google you use for email and file storage is backed up real time to a second location to make sure no matter what happens no data is ever lost. This includes loss from hacking, malicious staff or accidental deletion. We have often helped clients retrieve crucial data many years old that has assisted them in winning jobs, safeguarding their company in legal battles and many more.
Looking for the most honest IT support on the Northern Beaches?
Tell us a bit about your business and we’ll come back with a plan, usually within one business day. No pressure, no jargon.
- 0413 692 829
- Northern Beaches · Sydney-wide & remote support Australia-wide
- Mon–Fri · 8:30am–5:30pm